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Ending your agreement early

Depending on your agreement you may be able to end it early.

Agreements under 14 days old

If your agreement was set up within the last 14 days, you may have the right to withdraw.

Under the Consumer Credit Directive you are within your rights to withdraw from your finance agreement but not the vehicle purchase without giving us any reason if:

(1) the credit that you take out is for £60,260 or less

(2) you have a regulated Hire Purchase, Lease Purchase or Solutions finance agreement and,

(3) you notify us verbally, or in writing, that you wish to withdraw within 14 days of setting up your credit agreement.            

                                                                                      

Please click here for contact details.

Alternatively, you can request a Settlement Quote which details all outstanding money due in order to settle your finance agreement with us (unless you are a Finance Lease customer).

Please note, once notification to withdraw has been requested, it will be processed immediately. You cannot then change your mind and reverse the contract.

Contract Hire and Finance Lease agreements

Please note, if you have a Contract Hire agreement, the settlement figure provided is for the rental payments only. Once paid, you will still need to make arrangements for your vehicle to be returned. Please click here for more information regarding your agreement.

If you have a Finance Lease or Contract Hire agreement with us, please contact us to discuss the options available to you.

For more information, please see our FAQ section.

Settlement Quote

If the lifetime of your agreement exceeds 14 days and you wish to end your agreement early, you can request a Settlement Quote online. This details all outstanding money due in order for you to settle your finance with us – including all credit, fees and interest.

All outstanding costs must be paid within the validity date on your quote. You will not own your vehicle until we have received these funds in full.

If you are considering ending your agreement early so you can get another vehicle, we recommend speaking to your local Van Centre for more information first. Find your local Van Centre.

If you require more information or advice, please contact us.