This service is currently only available to Private Individual Commercial Vehicles Finance customers



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Having financial difficulties

Having financial difficulties?

Feeling the squeeze? We may be able to relieve the pressure.

If you are experiencing problems keeping up with your payments, firstly we advise that you get independent financial advice as soon as possible. For example, you should contact your Local Trading Standards Department or your nearest Citizens Advice Bureau.

However, we are also here to discuss your situation before you get into serious debt and are at risk of losing your Volkswagen Commercial Vehicle. Please get in touch as early as you can because we may be able to help you through your short-term difficulties. You may want to consider:


  • Trading-in-the behicle for a cheaper replacement (subject to credit review)
  • Selling the vehicle and settling the agreement early
  • Surrendering your vehicle back to us (we can sell it for you and assit if any balance is left outstanding). To discuss other possible options please call us on 0800 912 3558.
Having financial difficulties

More information can be found on the FCA website.